KineCARE “FLY” includes:
- 7/7 days emergency hotline (for emergencies only) with live trouble shooting. Language is available in English, German and French
- Delivery within 2 business days of a replacement camera or part** to any location within mainland Europe and inside E.U.
- Pick-up of your defective camera body by UPS***
- Shipping to and from the service/repair centre or manufacturer and back to user’s location within mainland Europe and inside E.U.
- Return shipment (from user to dealer/distributor) of the replacement camera unit
- KineCARE customers can keep using the replacement camera until the day their repaired/replaced camera unit was received