Customer Service
Customer Service
Thank you for choosing our webshop. We are dedicated to providing you with exceptional service and support. Below you will find our customer service details, operating hours, and information on order updates.
Service Hours
- Monday to Friday: 10:00 AM – 3:00 PM
Contact Information
- General Inquiries and Support:
Phone: +31 (0) 203624668
(Available during regular service hours) - Emergency Contact:
Mobile: +31634026844
(For urgent matters outside of regular service hours)
Order Updates and Communication
We understand how important it is to receive timely updates on your order. Delays may occur if a product is awaiting restock. In such cases, your shipment will be held until all items are in stock for a combined shipment. However, if the wait is expected to be lengthy, please contact us to arrange a partial shipment for the available items.
For the fastest and most accurate updates regarding your order, we recommend contacting us via email. This allows our dedicated team to review your order details and respond promptly. While you may also reach out by phone or via our mobile app, please note that response times may be longer during periods of high order volume.
If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help ensure a smooth and enjoyable shopping experience.